Player Wellbeing First

scatter games Responsible Gaming

Gaming should always be fun, not stressful. scatter games is committed to giving every Filipino player the tools, information, and support needed to keep their experience safe, balanced, and enjoyable. This page explains how we help you stay in control.

Set Your Own Limits Spot the Warning Signs 24/7 Support Available
Set Session Time Limits Daily Deposit Caps Take a Break Anytime Self-Exclusion Option Track Your Activity Under-21 Protection Free Counselling Links Philippines Players Set Session Time Limits Daily Deposit Caps Take a Break Anytime Self-Exclusion Option Track Your Activity Under-21 Protection Free Counselling Links Philippines Players

Tools That Keep You in Control

Every Filipino player on scatter games has access to these built-in safeguards — no extra steps required.

Deposit Limits

You can set a daily, weekly, or monthly cap on how much Philippine pesos (PHP) you deposit into your account. Once your chosen limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately, while raising it includes a short cooling-off period to protect you from impulsive decisions. This tool is available directly from your account settings at any time. It is one of the most effective ways to keep your spending predictable and within your personal budget.

Session Time Reminders

It is easy to lose track of time when you are enjoying a game, so scatter games lets you set session duration alerts that notify you when you have been playing for a set amount of time. You can choose intervals that suit your routine — whether that is 30 minutes, one hour, or longer. When the reminder appears, you can choose to continue or step away, putting the decision firmly in your hands. Regular breaks help you stay refreshed and make clearer choices about your play. We encourage all players to use this feature as part of a healthy gaming habit.

Take a Break

If you feel you need a short pause from gaming, our Take a Break feature lets you temporarily suspend your account for a period of your choosing — from 24 hours up to several weeks. During this time, you will not be able to log in or place any bets, giving you genuine distance from the platform. This is not a permanent measure, and your account and balance are safely preserved while the break is active. You can activate this feature instantly from your account settings without needing to contact support. It is designed for moments when you simply want to reset and come back refreshed.

Self-Exclusion

For players who feel they need a longer or more definitive break, self-exclusion allows you to close your account for an extended period — typically six months or more. Once self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed, ensuring you have the space you need to address any concerns. During self-exclusion, we will also suppress any promotional communications to your registered contact details. We take self-exclusion requests seriously and process them promptly. If you believe this option is right for you, please contact our support team and we will guide you through the process with care and without judgement.

Activity History

Your account dashboard gives you a clear view of your gaming and transaction history, including deposits, withdrawals, and session durations. Reviewing this information regularly is a healthy habit that helps you stay aware of your patterns and spending over time. If you notice trends that concern you — such as longer sessions or higher deposits than usual — this is a useful prompt to use one of our limit-setting tools. Transparency about your own activity is a key part of responsible gaming. We make this data easy to access so you are always informed and in control of your experience on scatter games.

Under-21 Protection

scatter games is strictly for players aged 21 and above, in line with Philippine gaming regulations. We verify the age and identity of all players during the registration process to prevent underage access. If you share a device with younger family members, we strongly recommend using account password protection and logging out after every session. If you suspect that a minor has accessed a gaming platform, please contact our support team immediately and we will act without delay. Protecting young people from gambling harm is a responsibility we take seriously across every aspect of our platform.

Recognising When Gaming Becomes a Problem

Knowing the warning signs early makes it much easier to take action and get the right support.

Gaming is meant to be a form of entertainment, not a source of stress, financial pressure, or emotional distress. The following signs may indicate that gaming has moved beyond healthy recreation and that it may be time to seek support.

  • Spending more money on gaming than you can comfortably afford, or chasing losses in an attempt to win back what you have spent.
  • Feeling irritable, anxious, or restless when you are not able to play, or when you try to cut down.
  • Neglecting work, studies, family responsibilities, or social relationships because of time spent gaming.
  • Borrowing money, selling possessions, or using funds set aside for essential expenses in order to fund gaming activity.
  • Lying to friends or family members about how much time or money you spend on gaming.
  • Using gaming as a way to escape from personal problems, stress, depression, or difficult emotions rather than addressing them directly.
  • Repeatedly trying to cut down or stop gaming but finding it difficult to follow through on that intention.

If any of these signs feel familiar, please know that you are not alone and that help is available. Reaching out early — whether to our support team, a trusted person in your life, or a professional counselling service — is always the right move. There is no shame in asking for help, and taking that step is a sign of strength, not weakness.

Support Resources

If you or someone you know needs help with problem gambling in the Philippines, the following types of support are available:

  • PAGCOR Responsible Gaming Hotline — the Philippine Amusement and Gaming Corporation provides guidance and referrals for Filipino players experiencing gambling-related difficulties.
  • National Center for Mental Health (NCMH) — offers mental health support and counselling services across the Philippines.
  • Gamblers Anonymous Philippines — a peer support community for individuals working to overcome problem gambling.

You can also contact our own support team at any time — details are in the footer below. We will listen without judgement and help connect you with the right resources for your situation.

Common Questions About Responsible Gaming

Quick answers to what Filipino players most often ask about staying safe on our platform.

You can set or adjust your deposit limit directly from your account settings once you are logged in. Choose whether you want a daily, weekly, or monthly cap, then enter the PHP amount that works for your budget. Reductions take effect immediately, while increases include a short review period to protect you from impulsive changes. If you need help finding the setting, our support team is available 24/7 to guide you through the process step by step.

No — self-exclusion is designed to be a firm commitment, so it cannot be reversed until the full exclusion period has elapsed. This is intentional: the cooling-off period is there to give you genuine distance from the platform and the space to address any concerns without the temptation to return prematurely. Once the period ends, you may contact our support team to discuss reactivating your account. We strongly recommend taking this step only when you feel confident and ready.

No. scatter games is strictly for players aged 21 and above, in accordance with Philippine gaming regulations. All players are required to verify their age and identity during registration, and accounts found to belong to underage individuals are closed immediately. If you believe a minor has accessed the platform, please contact our support team right away so we can investigate and take appropriate action without delay.

You can reach out to our support team at any time using the contact details in the footer of this page — we will listen without judgement and help point you in the right direction. In the Philippines, you can also contact the PAGCOR Responsible Gaming Hotline, the National Center for Mental Health (NCMH), or Gamblers Anonymous Philippines for professional support and peer counselling. Taking the first step to ask for help is the most important one, and we are here to support you through it.

Play Smart, Play Safe

Gaming is best enjoyed when it stays fun and within your means. If you have questions about our responsible gaming tools or need support, we are here for you every step of the way.